Discover how to design robust industry-specific solutions with OmniStudio. In this course, learn how to build Industry 360, product problem reporting, new customer onboarding, and program eligibility solutions using OmniStudio components. Implement FlexCards, utilize OmniScripts, build Data Mappers, and create Integration Procedures in order to deliver digital-first OmniStudio solutions that enhance user experiences, guide user interactions and engagements, and champion industry best practices.
Course Objectives:
- Implement FlexCards on page layouts to improve the user experience.
- Design OmniScripts to guide user interactions, productivity, and engagement.
- Build Integration Procedures that enact complex server-side operations and incorporate external data sources.
- Customize Data Mappers to pull data from and save it back to Salesforce, and trim and transform data before sharing with OmniStudio tools.
- Identify relevant Flow for Industries processes and services.
- Build Industry 360, problem reporting, customer onboarding, and product and program eligibility solutions using OmniStudio components.
- Design OmniStudio solutions that solve for specific requirements.
- Adjust OmniStudio solutions based on changing business requirements.
Course content
Introduction to Industry 360 and OmniStudio
- Define Industry 360
- Describe OmniStudio
- Use OmniStudio for Industry 360 Solutions
- Examine OmniStudio’s Data Model and Architecture
Introduction to Additional Flow for Industries Processes and Services
- Define the Business Rules Engine (BRE)
- Review Lookup Tables
- Understand Expression Sets
- Review Decision Explainer
- Describe Document Generation (Doc Gen)
- Review Client-Side Processing
- Explore Server-Side Processing
- Define Intelligent Document Reader
- Describe the Data Processing Engine
OmniStudio Components
- Define OmniStudio Components
- Examine Component Types
- Review Component Best Practices
- Navigate Component Designers
Parent and Child FlexCards in Industry 360 Solutions
- Examine an Industry 360 Use Case
- Implement Different FlexCards in an Industry 360 Solution
- Define Parent and Child FlexCards
- Examine Parent and Child FlexCard Relationships
- Review Parent and Child FlexCard Data Sources
- Build and Style a Child FlexCard
- Create FlexCard States
- Embed a Child FlexCard in a Parent Card
- Build an Industry 360 Lightning Application to Deploy FlexCards
Problem Reporting with OmniStudio
- Examine a Problem Reporting Use Case
- Design a Problem Reporting Solution
- Build a Data Mapper to Display Asset and Account Data
- Create a Simple OmniScript to Capture Case Data
- Configure a File Upload Element
- Create a Type Ahead Block
- Refine the OmniScript User Experience
- Create a Branching Integration Procedure
- Test and Deploy the OmniScript Using a FlexCard
Customer Onboarding with OmniStudio
- Examine a Customer Onboarding Use Case
- Examine and Complete an In-Progress OmniScript
- Configure Conditional Views
- Implement a Repeating Block
- Implement Text Blocks
- Build Error Checking
- Create an Integration Procedure with a Data Mapper Transform
- Design a Confirmation Step with a Lookup Element
- Use an OmniScript’s JSON to Create a Data Mapper Load
- Deploy the OmniScript on an Application Home Page
Product and Program Eligibility with OmniStudio
- Discuss Product and Program Eligibility Use Cases
- Examine a Service Level Agreement (SLA) Use Case
- Build an SLA OmniScript
- Embed a FlexCard in the OmniScript
- Create Branching with a Set Values Element Expression Editor
- Build an Expression Set and Calculate Discounted Pricing
- Configure a Disclosure Element
- Seed Data Using a Set Values Element
- Create an Opportunity with a Data Mapper Load
- Deploy the OmniScript on a Record Detail Page
Solution Adjustments in Response to Changing Requirements
- Extend and Customize Standard OmniStudio Components
- Update FlexCards and Their Data Sources
- Adjust OmniScripts and Their Data Sources
- Import and Export Data Using DataPacks and MultiPacks
Capstone Activity
- Design an OmniStudio Solution for Specific Requirements
To see the full course content Download now
Course Prerequisites
- Students should have a solid understanding of basic Salesforce features and functionality, including Lightning Web Components (LWCs), relational databases, and JavaScript Object Notation (JSON).
- They should ideally hold the Salesforce Administrator or Salesforce Platform Developer I credential, although this is not required.
Who can attend
- This course is designed for:
- Platform Developers
- User interface (UI) Developers
- Solution Architects and Technical Architects who are responsible for configuring and maintaining OmniStudio and Salesforce Industry Cloud applications.
Number of Hours: 25hrs
Certification
Key features
- One to One Training
- Online Training
- Fastrack & Normal Track
- Resume Modification
- Mock Interviews
- Video Tutorials
- Materials
- Real Time Projects
- Virtual Live Experience
- Preparing for Certification
FAQs
DASVM Technologies offers 300+ IT training courses with 10+ years of Experienced Expert level Trainers.
- One to One Training
- Online Training
- Fastrack & Normal Track
- Resume Modification
- Mock Interviews
- Video Tutorials
- Materials
- Real Time Projects
- Materials
- Preparing for Certification
Call now: +91-99003 49889 and know the exciting offers available for you!
We working and coordinating with the companies exclusively to get placed. We have a placement cell focussing on training and placements in Bangalore. Our placement cell help more than 600+ students per year.
Learn from experts active in their field, not out-of-touch trainers. Leading practitioners who bring current best practices and case studies to sessions that fit into your work schedule. We have a pool of experts and trainers are composed with highly skilled and experienced in supporting you in specific tasks and provide professional support. 24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts. Our trainers has contributed in the growth of our clients as well as professionals.
All of our highly qualified trainers are industry experts with at least 10-12 years of relevant teaching experience. Each of them has gone through a rigorous selection process which includes profile screening, technical evaluation, and a training demo before they are certified to train for us. We also ensure that only those trainers with a high alumni rating continue to train for us.
No worries. DASVM technologies assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
DASVM Technologies provides many suitable modes of training to the students like:
- Classroom training
- One to One training
- Fast track training
- Live Instructor LED Online training
- Customized training
Yes, the access to the course material will be available for lifetime once you have enrolled into the course.
You will receive DASVM Technologies recognized course completion certification & we will help you to crack global certification with our training.
Yes, DASVM Technologies provides corporate trainings with Course Customization, Learning Analytics, Cloud Labs, Certifications, Real time Projects with 24x7 Support.
Yes, DASVM Technologies provides group discounts for its training programs. Depending on the group size, we offer discounts as per the terms and conditions.
We accept all major kinds of payment options. Cash, Card (Master, Visa, and Maestro, etc), Wallets, Net Banking, Cheques and etc.
DASVM Technologies has a no refund policy. Fees once paid will not be refunded. If the candidate is not able to attend a training batch, he/she is to reschedule for a future batch. Due Date for Balance should be cleared as per date given. If in case trainer got cancelled or unavailable to provide training DASVM will arrange training sessions with other backup trainer.
Your access to the Support Team is for lifetime and will be available 24/7. The team will help you in resolving queries, during and after the course.
Please Contact our course advisor +91-99003 49889. Or you can share your queries through info@dasvmtechnologies.com
