Salesforce Automotive Cloud training offered by DASVM equips professionals with essential skills to leverage Salesforce's powerful CRM solutions tailored for the automotive industry. This comprehensive training program dives deep into Salesforce Automotive Cloud functionalities, covering key aspects such as sales and service management, customer engagement, and data-driven insights. Participants will learn how to configure and optimize Salesforce tools specifically designed to meet the unique challenges and opportunities within automotive sales and service environments. The training emphasizes best practices in leveraging CRM technologies to enhance customer relationships, improve operational efficiencies, and drive business growth. Through practical, hands-on exercises and real-world case studies, learners will gain proficiency in customizing Salesforce for automotive-specific processes, integrating with existing systems, and utilizing advanced features to streamline workflows.
Course Objectives:
After completing this module, you'll be able to:
- Understand the core features and functionalities of Salesforce Automotive Cloud.
- Learn to manage dealer networks and streamline automotive sales processes.
- Enhance inventory control and after-sales service management.
- Improve customer engagement and satisfaction through advanced CRM techniques.
- Utilize analytics and reporting tools to gain insights and make data-driven decisions.
- Apply best practices and strategies to optimize automotive operations.
- Gain hands-on experience through practical exercises and real-world scenarios.
- Develop the skills to implement and customize Salesforce Automotive Cloud solutions.
Course content
1. Introduction to Automotive Cloud Developer Guide
- Overview
2. Automotive Cloud Standard Objects
- Account Relation
- Assessment Indicator Definition
- Asset Account Participant
- Asset Contact Participant
- Asset Milestone
- Asset Title
- Asset Title Party
- Asset Warranty
- Claim
- Claim Coverage
- Claim Coverage Payment Detail
- Claim Item
- Claim Participant
- Code set
- Code set Relationship
- Contact Relation
- Financial Account
3. Automotive Cloud Fields on Standard Objects
- Automotive Cloud Fields on Asset
- Automotive Cloud Fields on Business Profile
- Automotive Cloud Fields on Internal Organization Unit
- Automotive Cloud Fields on Lead
- Automotive Cloud Fields on Product2
4. Additional Objects with Automotive Cloud
- locations, and warranties, refer to these
- Associated Location
- Product Attribute
- Product Attribute Set
- Product Attribute Set Item
- Product Attribute Set Product
- Product Item
- Product Item Transaction
- Product Fulfillment Location
- Product Media
- Product Request
- Product Request Line Item
- Product Transfer
- Product Warranty Term
5. Automotive Cloud Business APIs
- REST Reference
- Resources
- Request Bodies
- Response Bodies
6. Automotive Cloud Metadata API Types
- Object Hierarchy Relationship
- Search Criteria Configuration
- Searchable Obj Data Sync Info
- Search Result Action Config
- Contents
- Settings
- Industries Automotive Settings
- Industries Manufacturing Settings
- Industries Settings
7. Automotive Cloud Tooling API Objects 306
- Search Criteria Configuration
- Searchable Obj Data Sync Info
- Search Result Action Config
8. Actionable Segmentation in Automotive Cloud
9. Action Launcher in Automotive Cloud
10. Action Plans in Automotive Cloud
11. Identity Verification and Engagements in Automotive Cloud
12. Interest Tags in Automotive Cloud
13. Record Alerts in Automotive Cloud
14. Service Process Studio in Automotive Cloud
15. Timeline in Automotive Cloud
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Course Prerequisites
- Basic understanding of Salesforce platform functionality
- Familiarity with CRM concepts and practices
- Knowledge of automotive industry processes and terminology
Who can attend
This course is intended for:
- Automotive Consultants
- Dealership Managers
- CRM Specialists
- Business Analysts in Automotive Industry
- Marketing Managers in Automotive Sector
Number of Hours: 30hrs
Certification
Key features
- One to One Training
- Online Training
- Fastrack & Normal Track
- Resume Modification
- Mock Interviews
- Video Tutorials
- Materials
- Real Time Projects
- Virtual Live Experience
- Preparing for Certification
FAQs
DASVM Technologies offers 300+ IT training courses with 10+ years of Experienced Expert level Trainers.
- One to One Training
- Online Training
- Fastrack & Normal Track
- Resume Modification
- Mock Interviews
- Video Tutorials
- Materials
- Real Time Projects
- Materials
- Preparing for Certification
Call now: +91-99003 49889 and know the exciting offers available for you!
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No worries. DASVM technologies assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
DASVM Technologies provides many suitable modes of training to the students like:
- Classroom training
- One to One training
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You will receive DASVM Technologies recognized course completion certification & we will help you to crack global certification with our training.
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We accept all major kinds of payment options. Cash, Card (Master, Visa, and Maestro, etc), Wallets, Net Banking, Cheques and etc.
DASVM Technologies has a no refund policy. Fees once paid will not be refunded. If the candidate is not able to attend a training batch, he/she is to reschedule for a future batch. Due Date for Balance should be cleared as per date given. If in case trainer got cancelled or unavailable to provide training DASVM will arrange training sessions with other backup trainer.
Your access to the Support Team is for lifetime and will be available 24/7. The team will help you in resolving queries, during and after the course.
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