JIRA Administration

This Jira Training from DASVM is focused on what you need to know to make efficient use of Jira. First, you’ll learn core Jira concepts, terminology, installation, create issues, track status, customize boards, and much more. Finally, you’ll work on reporting, dashboards, administrating, and more. This Jira Training is packed with practical examples and projects. Upon completion of this certification course, you’ll be ready to clear the exam and get started with managing projects with Jira.


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  As an Atlassian administrator, you provide technical assistance, customer support, and administrative duties for Atlassian product users. ... You may help configure, implement, or customize add-ons or design a new application for Atlassian products, monitor implementation, and manage administrative access to products.

Course content


Introduction To JIRA
  • Getting started with JIRA
  • How to install JIRA
  • Creating Projects and enabling Defect/Issue Management
  • Installing Zephyr Test Management in JIRA
  • Adding Users in JIRA
  • JIRA Dashboard Introduction
  • Managing JIRA dashboard and Gadgets
  • Changing user preferences and profile information
  • Switching views and configuring Columns in JIRA
  • Atlassian Marketplace for JIRA
  • New projects creation
  • Custom fields creation
  • Issue type scheme
  • Screen scheme
  • Permission scheme
  • Field configuration scheme
  • Workflow scheme
  • Workflow transitions customizations
  • Workflow post functions
  • User access management
  • Groups
  • Project roles
  • Mail server configuration
  • Notifications scheme
  • Jira installation
  • Backup and restore
  • Dashboards
  • Filters
  • Imports
  • Exports
  • Log work
  • Defect management
  • Jira agile (scrum and kanban)
  • Epics
  • Backlogs
  • Sprint creation
  • Agile boards
  • Boards configuration
  • Agile reports
  • Issue level security
  • Statuses and resolutions
  • System and global configuration
  • A detailed explanation of JIRA agile methodology
  • How to set up and Agile Project
  • How to create Agile Storie(Epics)/issues
  • How to create backlogs
  • How to prioritize and create sprints
  • Sprint Planning
  • How to monitor the sprint through scrum boards
  • A real time example of a scrum board and comparative analysis of JIRA scrum board to a physical one
  • Kanban boards
  • Customizing the agile workspace
  • Agile reports
JIRA Administration Training (Cloud) – An Introduction
  • JIRA download, installation and licensing
  • Migration to JIRA from Excel sheets/.CSV files
  • JIRA Project Management

Defining a Project
Managing Project Role Membership
Defining a Component
Managing Versions

  • JIRA User Management
    • Managing Users
    • Managing Groups
    • Managing Project Roles
    • Migrating User Groups to Project Roles
  • Configuring work flows
  • Setting accesses and permissions
  • Setting email and other notifications
  • JIRA Workflow Administration
    • Basic workflow concepts
    • Example workflows in real life
    • JIRA default workflow
    • Issue resolution
    • Capturing and presenting your Data
    • Custom fields
    • Mandatory fields
    • Common workflow configuration mistakes
    • Configuring workflows
    • Transitions, conditions and post functions
    • Step by step workflow configuration example
IRA Augmentation With Zephyr For Test Management
  • Add-on installation and configuration
  • Creating ‘Test’ issues
  • Linking Test cases to requirements
  • Creating, managing and running test cycles and sets
  • Defect reporting
  • Establishing traceability
  • Test reports from JIRA
JIRA Plug-In For Test Management – QTest Integration (One Example For Plug-Ins)
  • Add-on installation and configuration
  • Requirement retrieval
  • Adding Test cases and linking them to JIRA requirements
  • Create Test cycles and test run
  • Defect Management
  • qTest Add-on JIRA Widget
Application Lifecycle Management
  • What is ALM?
  • Need of ALM
  • Various ALM tools in market
  • ALM tools – SDLC life cycle
  • Why Atlassian
Test Management
  • zephyr installation
  • Test plan
  • Test cases
  • Import
  • Test runs
  • Test cycles
  • Test executions
  • Test metrics
  • ZQL
  • Traceability
Atlassian Market place
  • Introduction to market place
  • Installing add-ons
  • Managing add-ons
  • Licensing of add-ons

  • Pricing of tools
  • Best practices
  • Licensing
  • Atlassian support
  • Atlassian community


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Course Prerequisites

  • There are no specific prerequisites to learn JIRA. Anyone interested to build a career in JIRA can join this training.

Who can attend

  • This course is designed forengineering/IT managers (including CTOs & CIOs), engineering/IT team leads, system architects, site reliability engineers, toolchain managers, product managers/owners, program managers/Scrum masters, and support leaders.

Number of Hours: 40hrs


Atlassian Certified Professional (ACP)

Key features

  • One to One Training
  • Online Training
  • Fastrack & Normal Track
  • Resume Modification
  • Mock Interviews
  • Video Tutorials
  • Materials
  • Real Time Projects
  • Virtual Live Experience
  • Preparing for Certification


DASVM Technologies offers 300+ IT training courses with 10+ years of Experienced Expert level Trainers.

  • One to One Training
  • Online Training
  • Fastrack & Normal Track
  • Resume Modification
  • Mock Interviews
  • Video Tutorials
  • Materials
  • Real Time Projects
  • Materials
  • Preparing for Certification

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