Business Analyst

Business Analyst Courses is an industry-designed course to learn the core competencies of Business Analysts like Requirement Planning, Project Management, Business Analyst Tools and Techniques, Business Process modeling and more through hands-on real-time projects and case studies. Our team of certified experts has designed our Business Analyst Course Content and syllabus based on current requirements from the industry. This enables them to be Industry-Ready Professionals capable of handling the majority of the real-world scenarios.


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In this course, you'll delve into the role and responsibilities of the business analyst (BA) - the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you'll learn to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. You'll consider the unique needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements.

Course content

IT Industry Fundamentals for Business Analysts (Applicable for those who do not belong to IT industry)
  • Software Development Life Cycle
  • Software Development Methodologies – Water Fall, Iterative, Agile, etc.
  • Types of Software Projects – Greenfield, Migration, Product Customization, Maintenance etc.
  • Software Testing, Test Plans, Test Automation, Black Box and White Box Testing
  • IT Implementation
  • IT Deployment Environments – SAAS, On Premise, Client Server etc.
  • Software Licensing, Subscription and Sale Models
  • Project Development Vs Product Development
  • RUP , DevOps Methodologies
  • Cloud Service and Deployment Models – Public, Private, Hybrid, Community, IAAS, PAAS, SAAS
IT Business Analysis Essentials
  • Activities of an IT Business Analyst
  • Analysis, Business Analysis, IT Business Analysis defined
  • Objectives of Business Analysis
  • Business Analysis Core Concept Model
  • Who is an IT Business Analyst
  • Business Analysis Levels or Views – Process, Project, Enterprise and Industry
  • Business Analysis Framework and Techniques
  • IT Business Analysis Software
  • IT Business Analyst Skills
  • IT Business Analyst Career Path and Salaries
  • Meet some real Business Analysts
Business Process Analysis
  • What is a Business Process
  • Critical Analysis of a Business Process
  • Business Process Analysis Sparx System Framework
  • Business Process Mapping & Flow charting
  • As Is – To Be Analysis For a Business Process
  • Business Process Mapping and Modelling Frameworks
  • Business Process Mapping and Modelling Software
  • Business Process Re-Engineering & Re-Design
  • Business Process Automation, Disinter mediation and Re-intermediation
  • Business Process Simulation
Requirements Process – The Core of IT Business Analyst Activity
  • What is a Requirement
  • Attributes of Requirements
  • Importance of Requirements for IT Projects
  • Types of Requirements : Business, Enterprise, Solution, Stakeholder, Transition
  • Functional and Non Functional Requirements
  • Overview of Requirements Engineering and Management
  • Requirements Basics : Mapping, Modelling, Traceability Matrix, Tracking
  • Business Process Re-Engineering & Re-Design
  • Important Requirement Process Steps : Elicitation, Analysis, Documentation, Validation, Management
  • Requirement Software Companies – JIRA, Rational Requisite Pro
Stakeholder Analysis
  • Stakeholder Definition
  • Importance of Stakeholder
  • Stakeholder Identification – Onion Diagram
  • Stakeholder Identification – Wheel
  • Stakeholder Classification – Power Influence Matrix
  • Stakeholder Engagement Techniques – Power/Influence Vs Interest
  • Stakeholder RACI Chart, its preparation through Visio
  • Stake Holder Persona
  • Stakeholder Alignment and Sponsorship
  • Managing Internal stakeholders
  • ​Preparing Stakeholder map through Excel
UML – Unified Modelling Language
  • History of UML , its founding fathers and role of OMG (Object Management Group)
  • UML Diagrams –UML Structure and UML Behavior Diagrams
  • Important UML Diagrams for IT Business Analysts
  • Overview of UML Structure Diagrams
  • Class Diagrams
  • Activity Diagrams
  • Use Case Diagrams
  • State Machine Diagrams
  • Sequence Diagrams
  • Deployment Diagrams
  • Other UML Diagrams
Microsoft Visio
  • Importance of MS Visio
  • MS Visio Versions and Add Ons
  • What Visio can do for IT Business Analysts
  • Starting MS Visio
  • Various Visio File Types and Extensions
  • Visio Ribbons, Menu and Pages
  • Utilizing, Creating and Mastering Visio Shapes
  • Creating and Utilizing Visio Stencils
  • Mastering Visio Connectors
  • Mastering Visio Pages
  • Preparing Wireframes & Screen Mockups
  • Preparing Website maps
  • Preparing Flowcharts in Visio
  • Preparing UML Diagrams in Visio
  • Preparing Business Process Model and Notation Diagrams
  • Automating Visio through VBA
  • Recording Macros in VBA
  • Preparing Organisation Chart in Visio
  • Preparing project timeline diagram through Visio
  • Preparing Stakeholder RACI chart through Visio
Business Process Model and Notation
  • What is BPMN
  • Origin of BPMN -BPMI (Business Process Management Institute) and OMG (Object Management Group)
  • BPMN Notations
  • Importance of BPMN
  • Types of Process Modelling – Process Maps, Models, Descriptions
  • BPMN Elements : Flow Objects, Data, Swim Lanes, Connecting Objects, Artifacts
  • BPMN Softwares : Bizagi, Oracle BPM, Calypso
  • BPMN Diagrams : Process, Choreographies and Collaboration
  • Model Validation, Process Validation, Process Simulation through Bizagi
  • LIve Process monitoring through MS VIsio
Bizagi Business Process Modeller
  • Overview of Bizagi BPM Suite
  • Process Modelling – Essentials
  • Modelling – Activities, Events, Gateways, Transactions
  • Best Practices & Common Modelling Errors
  • Business Rules and their Implementation in BPM
  • Work Allocation and Activity Assignment in Bizagi
Business Analysis Planning and Monitoring
  • Plan the Business Analysis Approach
  • Plan Stakeholder Engagement
  • Plan Business Analysis Governance
  • Plan Business Analysis Information Management
  • Identify Business Analysis Performance Improvements
  • Plan Requirements Management Process
  • Manage Business Analysis Performance
Requirements Elicitation & Collaboration
  • Elicitation : What and When
  • Elicitation Tasks
  • Prepare for Elicitation
  • Conduct Elicitation Activity
  • Document Elicitation Results
  • Confirm Elicitation Results
  • Manage Stakeholder Collaboration
Requirements Analysis
  • Requirements Analysis : What and When
  • RA : The Business Analyst Tasks
  • Prioritize Requirements
  • Specify and Model Requirements
  • Define Assumption and Constraints
  • Verify Requirements
  • Validate Requirements
Wireframes and Prototypes
  • Mockups and Prototypes Essentials
  • Preparing Wire-frames through MS Excel
  • Wireframe preparation exercise through Balsamiq 3.5
  • Prepare mockup of Android Payments App
  • Prepare Apple iPhone home screen mockup
  • Lowfi and Hif-fi Mockups
  • Prototyping thorugh Powerpoin
Solution Assesstment and Validation
  • Solution Assessment and Validation : What and When
  • Asses Proposed Solution
  • Allocate Requirements
  • Asses Organizational Readiness
  • Define Transition Requirements
  • Validate Solution
  • Evaluate Solution Performance
  • Requirement Management
Enterprise IT Analysis
  • Analysis Revisited – Industry, Enterprise, Project , Process
  • What is an Enterprise
  • Enterprise – Mission, Vision, Values, Strategies, Objectives
  • Enterprise IT Analysis – What, When, Why, How, By/For Whom
  • Enterprise IT Analysis Activities & Task List
  • Defining the Business Need
  • Assessing Capability Gaps
  • Determining Solution Approach
  • Define the Solution Scope
  • Preparing Business and Enterprise IT Architecture
  • Enterprise IT Analysis Useful Techniques – Alfred Chandler’s Strategy Tribology, McFarlan’s IT Grid, Gartner’s Hype curve
  • Enterprise IT Analysis Frameworks – Zach man’s, TOGAF
Agile Business Analysis
  • Agile Software Development – An Overview
  • Agile Manifesto and Philosophy
  • Agile Methodology
  • Agile Software Development Lifecycle
  • Scrum
  • Managing Sprint Planning, Daily SCRUM, Sprint Review & Sprint Retrospectives
  • Three Roles in Scrum : Scum Master, Product Owner and Development Team
  • Preparing Product Backlog, Sprint Burn Down Charts
  • Preparing Agile Project Charter
  • Xterme Programming, Kanban
  • Writing User Stories
  • Story Points and Estimation on SCRUM projects
SQL and Database Concepts for the IT Business Analyst
  • Database concepts and the 3rd Normal Form, Primary Key, Foreign Key and Database design
  • SQL Data Definition Language Statements : Create, Alter and Drop
  • SQL Data Manipulation Language Statements : Insert, Update and Delete
  • SQL Data Query Language : Select
  • SQL DCL : Grant and Revoke
  • SQL TCL Commit, Savepoint, Rollback
  • Basic DBA concepts
Software Test Management & User Acceptance Testing for the IT Business Analyst
  • Software Testing and its importance
  • Black Box, Box and and Grey Box Testing
  • Manual and Automation Testing
  • Automation Testing Tools : Silk, Load runner
  • Successful User Acceptance Testing for the IT Business Analyst
  • Software Testing at the client site for every release
  • Managing client / development team relationship under environments where a release has failed



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Course Prerequisites


There are no prerequisites for becoming a Business Analyst. The candidate should hold a bachelors degree in technology or business management.


Here are the few educational qualifications which recruiter asks for:

  1. Tech/M.Tech
  2. MCA/M.Sc Computer science
  3. MBA (Any specialization)
  4. Com/B.Sc (with process or IT related experience)

Who can attend

  • Software Programmers/Team leaders
  • Business Development/Sales executives
  • Customer Service Representatives
  • Quality Assurance
  • Subject Matter Expert in IT/KPO/BPO
  • IT/Helpdesk Support executives

Number of Hours: 50hrs


CBAP (Certified Business Analyst Professional)

Key features

  • One to One Training
  • Online Training
  • Fastrack & Normal Track
  • Resume Modification
  • Mock Interviews
  • Video Tutorials
  • Materials
  • Real Time Projects
  • Virtual Live Experience
  • Preparing for Certification


DASVM Technologies offers 300+ IT training courses with 10+ years of Experienced Expert level Trainers.

  • One to One Training
  • Online Training
  • Fastrack & Normal Track
  • Resume Modification
  • Mock Interviews
  • Video Tutorials
  • Materials
  • Real Time Projects
  • Materials
  • Preparing for Certification

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